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Life is a Stream of Events

Learn how NAV (Norwegian Work and Welfare Department) are using Apache Kafka to distribute and act upon events.

NAV currently distributes more than one-third of the national budget to citizens in Norway or abroad. They are there to assist people through all phases of life within the domains of work, family, health, retirement and social security. Events happening throughout a person’s life determines which services NAV provide to them, how they provide them, and when they offer them.

Today, each person has to apply for these services resulting in many tasks that are handled mainly manually by various caseworkers in the organisation. Their access to insight and useful information is limited and often hard to find, causing frustration to both the caseworkers and users. By streaming a person’s life events through the Kafka pipelines, NAV has revolutionised the way users experience services.

Watch this talk to learn:
-How NAV moves from data-on-demand to streams
-How streams of life events will free caseworkers from mundane tasks
-How life and business events make valuable insight
-How NAV protects its users and complies with GDPR
-Why NAV chose Confluent Platform